Privacy Policy

Last Updated: 7/1/2024

At American Financial Help (“we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. Please read this policy carefully to understand our practices regarding your personal information.

By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please do not use our services.

1. Information We Collect

We collect several types of information from and about users, including:

A. Personal Information

When you use our services, you may provide personal information, including but not limited to:

  • Full Name
  • Email Address
  • Phone Number
  • Mailing Address
  • Financial Information (such as income, debt details, and credit status)
  • Social Security Number (if necessary for certain services)

B. Non-Personal Information

We also collect non-personal information that does not directly identify you. This includes:

  • Browser type and version
  • IP address
  • Pages viewed and time spent on our website
  • Cookies and other tracking technologies (see Section 6)

2. How We Use Your Information

We may use the information we collect for the following purposes:

  • Providing Services: To process your requests, provide you with financial advice, and assist with debt relief, credit repair, or other financial services.
  • Communication: To respond to your inquiries, send newsletters, or provide updates about our services.
  • Improvement: To enhance our website, improve user experience, and develop new services.
  • Legal and Compliance: To comply with applicable laws and regulations, and to prevent fraud or abuse of our services.
  • Marketing: To send promotional materials and offers (you can opt-out of marketing emails at any time).

3. How We Share Your Information

We may share your personal information with third parties in the following ways:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting business, or providing services (e.g., payment processors, financial institutions).
  • Legal Obligations: We may disclose your information if required by law, regulation, or legal process (e.g., court order).
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.
  • Consent: With your consent, we may share your information with third parties for other purposes.

We do not sell your personal information to third parties.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Cookies and Tracking Technologies

We use cookies and other tracking technologies to collect non-personal information and improve user experience. Cookies are small data files stored on your browser when you visit our site. These technologies help us analyze traffic, understand user preferences, and provide tailored content.

You can adjust your browser settings to refuse cookies or to alert you when cookies are being sent. However, some parts of our site may not function properly without cookies.

7. Your Choices

You have the following rights regarding your personal information:

  • Access: You may request access to the personal information we hold about you.
  • Correction: You may request correction of inaccurate or incomplete personal information.
  • Deletion: You may request deletion of your personal information, subject to legal or contractual obligations.
  • Opt-Out: You may opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you are a parent or guardian and believe we have collected personal information from a child under 18, please contact us, and we will take steps to delete such information.

9. Third-Party Links

Our website may contain links to third-party websites or services that are not controlled by us. This Privacy Policy does not apply to third-party websites, and we are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party websites you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the revised policy on our website. Your continued use of our services after any modifications indicates your acceptance of the updated Privacy Policy.

11. Your California Privacy Rights

If you are a California resident, you have the right to request information about how we collect, use, and share your personal information, as well as the right to request that we delete your personal information under the California Consumer Privacy Act (CCPA).

To make such a request, please contact us at the information below.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

American Financial Help
919 West Isabel St, Burbank, CA 91506
Phone: 888.212.4777

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